- Experience—Talk to people that use transloads to find out which transloads have been around the longest. New guys work hard but can be inexperienced.
- Service—Talk to people using the transload and find out what kind of service is offered. Too many people are in a situation where they have to use a transload because it is on the railroad they use.
- Knowledge—Can the transload discuss all nuances of your business such as equipment, railroads, truckers, rates, etc., and not just how much does it cost to transload?